Refund policy

Return & Refund Policy

All sales are final. As a maker of custom and specialty cookie cutters, we do not accept returns.

Exchanges We only offer exchanges for defective products. If you receive a defective item, please contact us so we can arrange a replacement.

Shipping Orders ship via USPS and typically arrive within 5 business days or less, depending on product availability and order quantity. We try to ship orders the next business day; orders received on Friday will be attempted to be shipped the next the day, but not guaranteed. You will receive a tracking number as soon as your order is fulfilled and out for delivery. We are not currently shipping internationally.

We are not responsible for packages that are marked as delivered but not received due to no one being available to accept them, courier errors or delays, weather conditions, or other circumstances beyond our control.

Gift Cards Gift cards are non-refundable.

Questions / Concerns
Please reach out to us at info@prestocookiecutters.com